Interesting. Forward thinking. As Michael Grade points out, potentially problematic for UK investment and media industry as a whole. But great for advertisers who will have more access to market via this channel.
They didn't do brilliantly with Joost, but the team that set up Skype are now backing a contender to Spotify. Sounds interesting, watch this space.
NIce breakdown of the First Direct interactive site inviting comments from customers – however bad or good – from ifonlyblog. As Richard points out, brave tactics that can reap dividends in claiming a territory of genuinely open conversation within banking.